No, don’t worry! At the moment the only pattern that will not be restocked is our seasonal pattern “Up To Snow Good”

Yes! Every pattern is designed in-house by our small Scottish family team. Nicole (our resident designer) brings the ideas to life, Rachel (the web whizz) makes sure they look perfect on the website, and Mum runs the all-important Review Team — with our office dogs as her loyal assistants. Nothing gets the green light without their nod of approval!

You can catch a few behind-the-scenes peeks of the design process on our Instagram stories.

We always recommend measuring your dog and using our handy sizing guide to pick the most appropriate size for your pooch. We’ve also introduced a clever new sizing calculator on our product pages — just pop in your pup’s measurements and it’ll recommend the best size, along with how snug or loose it will sit on their chest and neck.

If you’re still scratching your head after that, drop us an email at info@messipups.co.uk and we’ll do our very best to help find the perfect fit for your four-legged pal.

Good question! We've made a handy page called "Our Harnesses Explained", here you can find out more about our accessories including care instructions, fitting guides and a comparison between our harness styles.

You must contact us within 14 days of receiving your order if you’d like to return it. Just email info@messipups.co.uk and we’ll guide you through the return process.

We no longer offer direct exchanges, but if you'd like to swap an item, just email us at info@messipups.co.uk within 14 days. We’ll process a refund for the item (excluding postage), and you can place a new order for the size you need — it’s quicker this way, as we don’t have to wait for the original item to arrive before sending out the replacement!

For bundle orders, you only need to return the items you'd like to swap. We'll refund the correct amount so you’re not paying extra (just the postage).

Customers are responsible for return postage costs for size changes or if you've simply had a change of heart. We recommend using a tracked service, as we can’t issue refunds for items lost in transit.