Up To Snow Good • Print

No, don’t worry! At the moment the only pattern that will not be restocked is our seasonal pattern “Up To Snow Good”

Yes! Every pattern is designed in-house by our small Scottish family team. Nicole (our resident designer) brings the ideas to life, Rachel (the web whizz) makes sure they look perfect on the website, and Mum runs the all-important Review Team — with our office dogs as her loyal assistants. Nothing gets the green light without their nod of approval!

You can catch a few behind-the-scenes peeks of the design process on our Instagram stories.

We always recommend measuring your dog and using our handy sizing guide to pick the most appropriate size for your pooch. We’ve also introduced a clever new sizing calculator on our product pages — just pop in your pup’s measurements and it’ll recommend the best size, along with how snug or loose it will sit on their chest and neck.

If you’re still scratching your head after that, drop us an email at info@messipups.co.uk and we’ll do our very best to help find the perfect fit for your four-legged pal.

Good question! We've made a handy page called "Our Harnesses Explained", here you can find out more about our accessories including care instructions, fitting guides and a comparison between our harness styles.

You must contact us within 30 days of receiving your order if you’d like to return it. Just email info@messipups.co.uk and we’ll guide you through the return process.

Yes, you can request an exchange by heading to your Account and selecting your order. You’ll have 30 days from the date of delivery to submit a request.

Please include the size or item you’d like in exchange in the notes box when submitting your request. The new item won’t be posted out until we’ve received the original item back in its original, unworn and unwashed condition, with tags still attached.

For bundle orders, you only need to return the item you'd like to swap. We'll adjust your refund or exchange so you're not paying extra – just the postage costs.

A prepaid label will be generated for you during the process. You'll need access to a printer to print it. Please note you're responsible for both the return label and the postage for sending your new item.